CANCELLATION POLICY (no show and unforeseen departures) Up to 30 days before without any cost / 29 days before, 50% of the reservation will be charged / 7 days before, 100% of the reservation will be charged. Cancellations and unforeseen departures of force majeure duly justified, by an official body, will not entail any penalty.
100% REFUNDABLE DAMAGE DEPOSIT At the time of entry, a deposit of € 300 will be requested in cash, which will be fully refunded within a maximum period of 3 business days, counted from the day of departure, through transfer bank, as long as no damage or damage has been caused to the property. In the case of damage to the property, the deposit will be retained in full, until the damage caused is replaced / repaired. This replacement / repair action will be justified by invoice, to the guest, and will be deducted from the amount deposited. In the event that the amount of the damage exceeds the deposit, the difference will be claimed, so that it can be paid. During this supposed case, there will be constant communication, from the beginning and at every step, with the Guest. Good faith and help from the Guest to correct / replace the damage caused is also gladly accepted, provided it is professionally. The replacement by the guest of elements that may have been accidentally broken during the stay will not be taken into account as damage and therefore will not be subtracted from the deposit.
The purpose of the deposit is to sensitize and make guests aware of the proper use and respect of all the facilities and elements, both interior and exterior, of the Rural House.